Questions to Ask: Home Contractors

Whether it’s a small upgrade or a big renovation, there are important things you need to ask when hiring a home contractor.

Hiring a contractor can feel like you’re stepping into unfamiliar territory – especially if it’s your first major home project. Whether you’re renovating a kitchen, adding a bathroom or building from the ground up, asking the right questions can protect your investment and your peace of mind. Here are key questions to ask home contractors that will help guide your conversations.

Credentials and Experience

With so many scammers out there, you’re going to want to start by confirming that your contractor is qualified, experienced and legally allowed to work in your area.

• Are you licensed and insured for this type of work in my state?

• How long have you been in business, and can you share examples of similar projects?

• Do you have references or a portfolio I can review?

• Have you worked in homes like mine – older builds, historic properties or unique layouts?

*Bonus tip: Call their references or look up reviews from previous clients. This will help ease your mind if a home contractor seems too good to be true.

Project Scope and Planning

Clarity is key. These are questions to ask home contractors that will help you understand how they plan to approach your project, and what to expect once they’ve started the job.

• Can you walk me through your process from start to finish?

• Who will be working on-site – your team or subcontractors? How will they be managed?

• How do you handle permits and inspections?

• What’s your timeline for completion, and how do you manage delays?

Communication and Transparency

As with anyone you do business with, you want a contractor who will keep you in the loop and respects your input. These are some questions to ask home contracts about how they communicate.

• How will we communicate during the project – email, phone, app?

• Will I get regular updates on progress and any changes?

• How do you handle unexpected issues or scope changes?

Budget and Payment

Any project is a big investment, so you want transparency when it comes to how much things will cost. These questions help you avoid surprises and ensure fair billing.

• Can you provide a detailed written estimate?

• What’s included – and not included – in the quote?

• What’s your payment schedule, and do you require a deposit?

• How do you handle cost overruns or change orders?

Materials and Quality

You want your home to look great and last throughout the years. Here are some questions to ask home contractors to help you understand what you’re getting.

• What brands or materials do you recommend, and why?

• Can I choose or supply my own materials? Will this lower the cost of the project?

• Do you offer warranties on labor or materials?

Clean-Up and Final Steps

Don’t forget the finish line. These questions ensure your home is livable and the job is truly done.

• How do you handle clean-up during and after the project?

• Will you do a final walk-through with me?

• What happens if I notice issues after completion?

Hiring a contractor doesn’t have to feel intimidating. With the right questions at the ready, you’ll be better equipped to choose someone who respects your vision, your home and your budget. Trust your instincts, take notes and don’t be afraid to walk away if something doesn’t feel right. After all, this is your space and you deserve a contractor who will treat it with care. A little preparation now can save you a lot of stress later, and maybe even make the process more empowering (and exciting) along the way.